DELIVERY & SHIPPING

The cost of delivery for your Order will be displayed to you on our Website upon checkout. Orders are processed and dispatched from our warehouse to our local delivery partner within an estimated 3 working days without any specific time stated. Our local delivery partner shall deliver the Product to the address specified in your Order.

If delivery of your Product is delayed because of unavailability, we will inform you accordingly and the Product will be dispatched after it becomes available. The time for delivery shall not be of the essence, and neither we nor our agents shall be liable for any delay in delivery howsoever caused.

  • All orders will be processed for shipping within 3 working days and an email with your Tracking Reference Number will be sent to notify you once your order has been shipped.
  • We may use different couriers from time to time for all local shipments. A link from all our courier partners will be provided in all the emails sent together with your Tracking Reference Number.
  • All overseas parcels can be tracked via the courier you have chosen during your checkout. We will send you an email together with the Tracking Reference Number as well as the link to the courier chosen once your order has been shipped.
  • Please note that free local (Singapore) deliveries entitlement criteria must be met based on the final amount payable i.e. after deduction of vouchers and discounts etc.

 

FOR LOCAL DELIVERIES (SINGAPORE)

  • All local orders will be via door-to-door delivery service which take about 1 - 3 working days after the order is processed and dispatched from our local warehouse. 
  • For all local orders below SGD 100, a flat fee of SGD 5 will be charged for delivery during checkout.
  • For all local orders above SGD 100, the delivery fee will be free of charge. 
  • Please note that we do not deliver to the following locations in Singapore:
    • Changi Airport Cargo (FTZ) 
    • Sentosa 
    • Jurong Island 
    • Jurong Port 
    • PSA 
    • Shipyard 
    • MINDEF/ Army Camps/ Ministry/ DSTA/ Embassy 

 

FOR INTERNATIONAL DELIVERIES

  • All international orders will take about 3-20 working days, depending on each individual destination and the delivery option chosen upon your checkout.
  • Respective international shipping rate will be calculated only upon the checkout page.
  • International orders will be subjected to import custom and excise taxes, depending on each individual shipping destination's country and/or state, and Dnier shall not be liable for these taxes